Introduction

Integrative Touch Therapies LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (ittheal.com) or use our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address
• Health Information: Medical history, areas of concern, health conditions relevant to your treatment
• Booking Information: Appointment dates, times, service preferences
• Payment Information: Credit card details (processed securely through Stripe)
• Communication Data: Messages, feedback, and correspondence with us

SMS/Text Messaging Terms

When you opt in to receive SMS messages from Integrative Touch Therapies, you agree to the following terms:

What Messages You'll Receive

• Appointment confirmation messages
• Appointment reminder messages (typically 24-48 hours before your appointment)
• Booking updates or changes
• Cancellation confirmations

Message Frequency

You will typically receive 2-3 text messages per appointment booking. Message frequency varies based on your booking activity.

Costs

Message and data rates may apply. Standard messaging rates from your mobile carrier apply. We do not charge for SMS messages.

How to Opt Out

You can opt out of SMS messages at any time by:

• Replying STOP to any message we send
• Contacting us at (817) 635-2500
• Emailing us at info@ittheal.com

After opting out, you will receive one final confirmation message. You will no longer receive appointment reminders via SMS.

Help

Reply HELP to any message for assistance, or contact us at (817) 635-2500.

Carrier Information

Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most major US carriers. Carriers are not liable for delayed or undelivered messages.

Data Sharing

We do not sell, rent, or share your phone number or SMS opt-in data with third parties for marketing purposes. Your phone number will only be used to send appointment-related messages.

How We Use Your Information

We use your information to:

• Schedule and manage your appointments
• Send appointment confirmations and reminders
• Process payments for services
• Provide personalized massage therapy services
• Communicate about your care and treatment
• Improve our services and website
• Comply with legal and regulatory requirements

How We Protect Your Information

We implement appropriate security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmission
• Secure payment processing through Stripe (PCI-DSS compliant)
• Limited access to personal information by authorized staff only
• Regular security assessments and updates

Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who help us operate our business (payment processors, SMS service providers)
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you have given explicit permission

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Opt out of SMS messages at any time

Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience. These help us understand how you use our site and enable certain features. You can control cookie settings through your browser.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us: